Terms & Conditions

These terms and conditions apply to the TAYLOR KOM website located at www.taylorkom.com and its subsidiaries and affiliates, including TAYLOR KOM's sites around the world (collectively the “Site”) and other websites that expressly incorporate these Conditions ("Conditions"). Please read these terms and conditions (the 'Terms and Conditions') carefully. BY VISITING AND/OR USING THE SITE IN ANY WAY, SUCH AS BROWSING PRODUCTS OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. If you do not wish to be bound by these Terms and Conditions, do not access or use the Site.

Change of Terms

TAYLOR KOM reserves the right, at its sole discretion, to revise or add new terms to these Conditions periodically without notice. Such revisions and additions shall be deemed effective immediately upon notice, which TAYLOR KOM may provide through various means, including posting the revised Conditions on the TAYLOR KOM Site. It is your responsibility to review the TAYLOR KOM Site for any modifications to these Conditions that may affect your rights or obligations. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued access or use of the TAYLOR KOM Site after changes to these Conditions will constitute your acceptance of the revised terms. If you do not agree to the amended terms, you must discontinue using the Site.

Content

The Site and all content and other materials, including text, icons, graphics, logos, images, designs, pictures, selection, coordination, information, data, sound files, and other files and software, are the proprietary property of TAYLOR KOM or its affiliates, licensors, or users and are protected by United States and international trade dress, copyright laws, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Copyright in the documents and material on the TAYLOR KOM Site is owned by or licensed to TAYLOR KOM. You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use. Nothing contained on the TAYLOR KOM Site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the TAYLOR KOM Site without the written permission of TAYLOR KOM or any third party that may own such trademarks or service marks. TAYLOR KOM will aggressively enforce its intellectual property rights to the fullest extent of the law.

Trademarks

TAYLOR KOM, the TAYLOR KOM logos, and any other product or service name or slogan contained on our Site are trademarks of TAYLOR KOM and/or its licensors and may not be copied, imitated, or used, in whole or in part, without the prior written permission of TAYLOR KOM or the applicable trademark holder. You may not use any metatags or any other "hidden text" utilizing "TAYLOR KOM" or any other name, trademark, or product or service name of TAYLOR KOM without our prior written permission. All other trademarks, registered trademarks, product names, and TAYLOR KOM names or logos mentioned on our Site are the property of their respective owners.

Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your Order may be suspended or canceled. You must resolve any problem we encounter in order to proceed with your order. In the event you want to change or update payment information associated with your TAYLOR KOM account, you can do so at any time by logging into your account and editing your payment information.

Pricing and Availability

All prices are shown in U.S. dollars, and applicable taxes and other charges, if any, are additional. We reserve the right to adjust prices as we may determine in our sole discretion, at any time and without notice. We will not, however, be able to notify you of changes in any applicable taxes.

While we make every attempt to avoid errors in pricing and product information, some information (including prices) may be inaccurately displayed on the Site due to system or typographical errors. We reserve the right to correct any and all errors in pricing or product information when they occur, and we do not honor inaccurate or erroneous prices. If a Product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the Order and notify you of such cancellation. If the Order has been shipped, you agree to either return the Product (at your own expense) or pay the difference between the actual and charged prices.

All of our Products and Services are subject to availability, and we reserve the right to impose quantity limits on any Order, to reject all or part of an Order, and to discontinue offering certain Products and Services without prior notice.

Use of the Site

You are granted a personal, limited, non-sublicensable license to access and use the Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of the Site materials for your informational, non-commercial and personal use only. Such license is subject to these Conditions and does not include: (a) any resale or commercial use of our Site or the Site materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site materials, (d) modifying or otherwise making any derivative uses of our Site and the Site materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site materials other than for its intended purpose. Any use of our Site or the Site materials other than as specifically authorized herein, without the prior written permission of TAYLOR KOM, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

Information on Our Site

TAYLOR KOM is committed to providing current and accurate information on our websites, email, chat, and telephone communications. We do not, however, warrant that this information is always correct, accurate, or complete. In rare circumstances, data, including prices, may be inaccurately displayed on our Site due to system and typographical errors which may occur. TAYLOR KOM reserves the right to correct any and all errors when they do occur. We apologize for any inconvenience this may cause.

We maintain a dynamic and high volume inventory. The stock availability on our website is listed "as is" and is subject to change. If a product in an order is out of stock, we will advise the customer immediately with possible options. Products may appear on the TAYLOR KOM website larger or smaller than their actual size. Given the variation in computer monitor settings, color and size may vary slightly when viewing product photography. In compliance with industry standards and regulations, total weight for gemstones and pearls may vary by 0.05 carats from the stated weight, and a tolerance of 0.25mm is allowed for gemstone and pearl measurements. For diamond jewelry featuring multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed either as a minimum or an average, depending on the number of diamonds. If stated as a minimum, all diamonds within the piece meet or exceed the stated quality. If expressed as an average, the overall quality equals or surpasses the stated grade.

TAYLOR KOM retains full, unrestricted rights to all jewelry designs, whether custom or standard and may market or sell jewelry based on these designs. Product details and prices on the TAYLOR KOM website are subject to change without prior notice. All prices are final and non-negotiable. Additionally, to conserve natural resources and maintain product quality, TAYLOR KOM does not permit the purchase of multiple items for comparison purposes. This practice, known as "wardrobing," involves buying several items with the intention of keeping one and returning the rest. For inquiries regarding our policy, please contact our Customer Service at service@taylorkom.com.

Your Account and Orders

When accessing the TAYLOR KOM website or your personalized account, you are responsible for maintaining the confidentiality of your account and restricting access to your computer. You are also liable for all activities conducted under your account and password. Individuals under the age of 18 may use taylorkom.com only under parental or guardian supervision. TAYLOR KOM reserves the right to refuse service, terminate accounts, edit or remove content, or cancel orders at its sole discretion.

In the event of a customer-initiated chargeback, TAYLOR KOM may recover its direct and indirect costs and cancel any promotional items, free shipping, or other benefits, as determined solely by TAYLOR KOM.

Receipt of an order confirmation from TAYLOR KOM indicates that your order request has been received but does not constitute acceptance of the order. Orders are considered accepted only upon processing and approval at our headquarters. TAYLOR KOM is not obligated to fulfill any customer order and reserves the right to cancel products or services for any reason at any time. In such cases, customers will receive a full refund of any collected funds related to the canceled products or services.

Privacy

Please review our Privacy Policy, which governs your visit to this site and outlines how TAYLOR KOM collects, uses, and discloses personally identifiable information from customers. TAYLOR KOM may cooperate with legitimate governmental requests, subpoenas, or court orders to protect its systems and customers or ensure the integrity and operation of its business and systems. As such, TAYLOR KOM may access and disclose any information deemed necessary, including user profile information, IP addresses, usage history, and posted User Content. TAYLOR KOM's right to disclose such information supersedes any terms outlined in its Privacy Policy.

Advertisements and Promotions

TAYLOR KOM may feature advertisements and promotions from third parties on our website. These promotions are conducted at the discretion of the third-party providers, and Taylor Kom holds no responsibility or liability for any loss, damage, or issues arising from your interactions with these third parties or their presence on our website. Any transactions, communication, or participation in promotions with advertisers other than Taylor Kom, as well as any associated terms, conditions, warranties, or representations, are solely between you and the third party.

Feedback and Submissions

You acknowledge and agree that any feedback or submissions, such as questions, comments, suggestions, ideas, or other information regarding this website, TAYLOR KOM, or our products and services provided by you to TAYLOR KOM, are not confidential and become the sole property of TAYLOR KOM upon submission. TAYLOR KOM shall have exclusive rights, including all intellectual property rights, to such feedback and submissions and may use and disseminate them for any purpose, commercial or otherwise, without acknowledgment or compensation to you. By submitting content, you represent and warrant that you own or have the necessary rights to the content, it is accurate and not misleading, and its use does not violate any rights or cause harm to any person or entity. You also grant TAYLOR KOM and its sublicensees the right to use the name you submit in connection with such content if they choose to do so.

Social Media User Content

At times, TAYLOR KOM may reach out to social media users to seek their permission to feature our favorite content on our Site, social channels, or in promotional materials. TAYLOR KOM may request permission from you to use your social media User Content consisting of photos, text, graphics, audio, video, comments, and other materials from social media sites, in connection with TAYLOR KOM’s business, product features, marketing, promotional, advertising, and other consumer-related activities.

When you respond to a request for permission to use your social media User Content, you are granting TAYLOR KOM and its related agents, licensees, sublicensees, contractors, successors, legal representatives, assigns, and third-party service providers, and their respective retail partners, marketing or public relations agencies, and other affiliates (the “Licensed Parties”) a worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable, sublicensable right to use your social media User Content in any manner to be determined in the Licensed Parties’ sole discretion, including but not limited to on webpages and social media pages operated by the Licensed Parties, in promotional e-mails and advertisements, and in any and all other marketing, promotional and advertising initiatives, and in any media now or hereafter known. The Licensed Parties may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your social media User Content in any manner in their sole discretion, with no obligation to you whatsoever.

You are also granting the Licensed Parties the right to use your username, real name, image, likeness, descriptions of you, location, or other identifying information, including but not limited to your voice, in connection with any use of your social media User Content.

You are also agreeing, representing, and warranting that (i) you are solely responsible for your social media User Content, (ii) you own all rights in and to your social media User Content and/or have obtained appropriate rights and permissions from any and all other persons and/or entities who own, manage or otherwise claim any rights with respect to such social medial User Content, (iii) you are not a minor, (iv) the Licensed Parties’ use of your social media User Content as described herein will not violate the rights, including but not limited to copyright, trademark, patent, trade secret, privacy, publicity, moral, proprietary or other rights, of any third party, or any law, rule or regulation, and (v) the social media User Content is not libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive or otherwise unlawful.

Please note that the social media User Content that you submit is deemed non-confidential and the Licensed Parties have no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission, except pursuant to the Licensed Parties’ respective privacy policies. By using this Site, you are consenting to the Licensed Parties’ collection of any personal information you provide for the Licensed Parties’ use and disclosure in connection with the use of your social media User Content as described herein. Your personal information may also be transferred to servers located outside the country in which you live or to third parties in other countries so that we may process personal information on the Licensed Parties' behalf. By providing the Licensed Parties with personal information, you agree to the foregoing collection, use, disclosure, transfer, and processing of your information in accordance with the terms of these Conditions, the TAYLOR KOM Privacy Policy, and applicable data protection laws and regulations.

The Licensed Parties reserve the right to remove any social media User Content from the Site. If you believe any content, including social media User Content, residing on the Site infringes any person’s or entity’s copyright rights, please contact TAYLOR KOM.

Product Reviews and User Content

TAYLOR KOM’s website and social media accounts include or may include in the future a product review feature, discussion forums, user-generated content, or other areas or services in which you or a third party has the opportunity to create, post, or store content, messages, materials, or other items on our website or social media accounts (“Interactive Areas”). You shall be solely responsible for your use of such Interactive Areas. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our website any of the following:

• Any message, data, information, text, music, sound, photos, video, graphics, code or other material (“User Content”) that is or would reasonably be considered to be unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;
• User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, statute or regulation;
• User Content that may infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party;
• User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
• Unsolicited promotions, political campaigning, advertising or solicitations;
• Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers, and credit card numbers;
• Viruses, corrupted data, or other harmful, disruptive, or destructive files; and
• User Content that, in the sole judgment of TAYLOR KOM, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our website, or which may expose TAYLOR KOM or its users to any harm or liability of any type.

If you post User Content to our website, email User Content to TAYLOR KOM, and/or provide TAYLOR KOM permission to use, repost, or otherwise share User Content you have created or shared on social media, you grant TAYLOR KOM a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content throughout the world in any media. You further grant TAYLOR KOM and sublicensees the right to use the name that you submit in connection with such content if they choose to do so. You represent and warrant that:

• You own and control all of the rights to the User Content or you otherwise have the right to such User Content;
• The User Content is accurate and not misleading;
• Use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.

TAYLOR KOM disclaims any responsibility and assumes no liability for any User Content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto. TAYLOR KOM is not liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, or profanity you may encounter as a result of said User Content posted. Your use of the TAYLOR KOM Interactive Areas is at your own risk. TAYLOR KOM is not liable for any statements, representations, or User Content provided by its users in any public forum, personal home page, or other Interactive Area. Additionally, TAYLOR KOM reserves the right and has absolute discretion to remove, screen, or edit any User Content posted or stored on our website at any time and for any reason without notice.

Disclaimers

THE SITE, THE CONTENT, AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW AND EXCEPT AS OTHERWISE PROVIDED HEREIN, NEITHER TAYLOR KOM NOR THE TAYLOR KOM PARTIES MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) THE SITE; (B) THE SITE CONTENT; (C) USER CONTENT; (D) ANY PRODUCT OR SERVICE; OR (E) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO THE SITE. IN ADDITION, THE TAYLOR KOM PARTIES HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THAT ANY RESULTS WILL BE ACHIEVED, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.

THE TAYLOR KOM PARTIES DO NOT REPRESENT OR WARRANT THAT THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SITE, SERVICES, OR THE SERVER THAT MAKES THE SITE AND SERVICES AVAILABLE IS FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. THE TAYLOR KOM PARTIES DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE SITE OR SERVICES IS ACCURATE, COMPLETE, OR USEFUL. YOU ACKNOWLEDGE THAT YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. THE TAYLOR KOM PARTIES DO NOT WARRANT THAT YOUR USE OF THE SITE OR SERVICES IS LAWFUL IN ANY PARTICULAR JURISDICTION, AND THE TAYLOR KOM PARTIES SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOU AND THESE TERMS.

BY ACCESSING OR USING THE SITE AND SERVICES YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SITE AND SERVICES.

THE TAYLOR KOM PARTIES DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, OR OTHERWISE), INJURY, CLAIM, LIABILITY, OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT.

Indemnification

You agree to defend, indemnify, and hold harmless TAYLOR KOM, its independent contractors, service providers, and consultants, and its parents, affiliates, and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, expenses, and costs (including without limitation reasonable attorneys' fees and court costs), arising out of or relating to your breach of these Conditions or your access to or use of the TAYLOR KOM Site or inability to use the Site, including without limitation any actual or threatened suit, demand or claim made against TAYLOR KOM and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

Links to Other Sites and Services

Links to other Internet sites and services operated by third parties, including TAYLOR KOM vendors, do not constitute sponsorship, endorsement, or approval by TAYLOR KOM of the content, policies, or practices of such linked sites or services. TAYLOR KOM is not responsible for the availability, content, security, policies, or practices of linked sites or services, including, without limitation, the accuracy of the content on linked sites or services and the privacy policies and practices of linked sites and services.

Termination

Notwithstanding any of these Conditions, TAYLOR KOM reserves the right, without notice and in its sole discretion, to terminate your license to use this site and to block or prevent future access to and use of the Site.

Miscellaneous

These Conditions contain the entire understanding of you and TAYLOR KOM with respect to the subject matter hereof and supersede all prior agreements and understandings between you and TAYLOR KOM with respect to the subject matter hereof. The failure of TAYLOR KOM at any time to enforce any of the provisions of these Conditions will not be deemed or construed to be a waiver of any such provisions, or in any way to affect the right of TAYLOR KOM to thereafter enforce each and every provision of these Conditions. No waiver by TAYLOR KOM of any breach of any provision of these Conditions will be construed or deemed to be a waiver of any other subsequent breach. If any provision of these Conditions is declared invalid or otherwise determined to be unenforceable for any reason, such provision will be deemed to be severable from the remaining provisions of these Conditions, which will otherwise remain in full force and effect. Provisions concerning your rights and obligations which by the content of the provision operate after termination or which are necessary to enforce any right will survive any termination or expiration of these Conditions.

Arbitration
These Conditions and your use of this Site shall be governed by and construed in accordance with the laws of the State of California, without resort to its conflict of law provisions. You agree that any action at law or in equity or any dispute, claim or controversy arising out of or relating to these Conditions or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site or purchases from the Site thereof, (collectively, “Claims”) shall be resolved by binding arbitration, as described below, instead of in court, except that each party retains the right to bring an individual action in small claims court. You further agree that arbitration must be on an individual basis and that you are hereby waiving your right to join or consolidate Claims in arbitration or arbitrate any claims as a representative or member of a purported class. You acknowledge and agree that you are waiving the right to a trial by jury. This arbitration provision shall survive the termination of these Conditions, as well as any other contractual agreement that you have with the Company.

You acknowledge and agree that, by agreeing to these Conditions, the Federal Arbitration Act (“FAA”) shall govern the interpretation and enforcement of this provision and that any such arbitration must proceed with the American Arbitration Association (“AAA”) or JAMS in San Francisco County, California, before a mutually agreed-upon single arbitrator licensed to practice law. It will be conducted in accordance with the then-prevailing Arbitration Rules of the AAA and the arbitrator shall be bound by these Conditions. The arbitrator shall have the authority to award or grant legal, equitable, and declaratory relief. Such arbitration shall be final and binding on the parties.

Questions
If you have any questions, please do not hesitate to contact us.
Terms and Conditions updated on April 16, 2023.